PRIVACY POLICY

Last Updated: 01/03/2025

This Privacy Policy (“Policy”) explains the terms regarding the collection, use, storage, and protection of personal data that users (“User” or “You”) may share while using Laykapet.shop (“Site” or “We”).

1. Purpose and Scope

This Policy has been prepared to inform Users about the personal data processing activities carried out by Laykapet.shop in accordance with the applicable regulations, particularly the Personal Data Protection Law No. 6698 (KVKK). The collection, processing, storage, and protection of personal data shared by Users through the Site are subject to the principles set forth in this Policy.

2. What Data Do We Collect?

When you visit the Site or use our services, we may collect the following data:

  • Identity Information: Name, surname.
  • Contact Information: Email address, billing/shipping address.
  • Payment and Billing Information: Processed securely through a third-party payment provider.
  • Account Information: Username, password.
  • Transaction Security Data: IP address, browser details, log records, cookies, login/logout times.
  • Usage and Preference Data: Browsing activity, click and traffic data, preferred language, and location information (if permitted).

Personal data collected is processed in compliance with applicable laws to enhance user experience and improve service quality.

3. Purposes and Legal Grounds for Processing Personal Data

Your personal data may be processed for the following purposes under the relevant legal grounds:

Product and Service Delivery

  • Receiving orders, processing payments, managing delivery and return processes, providing customer support.
  • Legal Basis: Performance of a contract and fulfillment of legal obligations.

Communication

  • Sending promotional campaigns, announcements, updates, and responding to customer inquiries or complaints.
  • Legal Basis: Performance of a contract, legitimate interest of the data controller, or explicit consent (when required).

Marketing and Advertising

  • Personalized marketing, advertising, promotions, and similar commercial communications.
  • Legal Basis: Explicit consent (or legitimate interest where applicable).

Analysis and Development

  • Analyzing Site usage, improving performance, and enhancing the user experience.
  • Legal Basis: Legitimate interest of the data controller.

Legal Compliance

  • Fulfilling legal obligations and responding to administrative or judicial requests.
  • Legal Basis: Compliance with legal obligations.

4. Data Retention Period

Your personal data is stored for as long as necessary to fulfill the processing purposes. If required by legal obligations or in case of potential disputes, data may be retained for a longer period as specified by relevant statutes of limitation. Once the retention period expires, data will be deleted, destroyed, or anonymized securely.

5. Data Sharing and Transfers

Your personal data may be shared with the following entities under the conditions listed below:

  • Business Partners & Service Providers: For order processing, payment transactions, shipping, logistics, and similar services.
  • Legal Authorities & Regulatory Bodies: In response to legal obligations or official requests from competent authorities.
  • Authorized Personnel: Internally authorized staff members who process personal data.

6. User Rights

Under KVKK Article 11, Users have the right to:

  • Know whether their personal data is processed.
  • Request details about their processed data.
  • Learn the purpose of data processing and its lawful use.
  • Know the third parties to whom data has been transferred (domestic or international).
  • Request corrections in case of incomplete or incorrect data.
  • Request deletion or destruction of personal data if the processing purpose no longer exists.
  • Request notification of these corrections, deletions, or destructions to third parties where data was shared.
  • Object to decisions made solely through automated processing.
  • Seek compensation for damages caused by unlawful processing of personal data.

To exercise these rights, you may email us at [email protected] or contact us via the communication channels listed below.

7. Data Security

Laykapet.shop takes the necessary technical and administrative measures to protect your personal data. These include:

  • SSL encryption for secure data transmission.
  • Firewalls, regular software updates, and antivirus programs to prevent unauthorized access.
  • Access control mechanisms, limited authorization, and strict data confidentiality policies.
  • Staff training on data security and personal data protection.

However, it should be noted that no online data transmission is 100% secure. It is essential that you keep your login credentials safe and do not share them with third parties.

8. Use of Cookies

The Site uses cookie technologies to improve user experience. For detailed information, please refer to our [Cookie Policy].

9. Policy Updates

Laykapet.shop reserves the right to update or modify this Policy as necessary. Changes will take effect immediately upon publication on the Site. We recommend reviewing this Policy periodically to stay informed about how your data is handled.

10. Contact Us

If you have any questions regarding this Policy or the processing of your personal data, you can reach us via the following channels:

  • Email: [email protected]
  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Laykapet.shop prioritizes the privacy and security of its users. By using our Site, you acknowledge and accept the terms outlined in this Privacy Policy.

Thank you for trusting us!
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